Are these original drawings?

Yes. Every piece is a one-of-a-kind, hand-drawn original by Josh Hernandez — not a print, not a copy. Just raw charcoal, vision, and obsession.

Is shipping really free?

Yes — shipping is included in the price. No surprises at checkout, no shady extras. What you see is what you pay.

How is my artwork shipped?

Each piece is shipped in a custom wooden panel crate, wrapped in acid-free glassine paper, and secured like it’s headed into battle. We don’t mess around with protection.

Is the artwork signed or authenticated?

Every original is hand-signed by Josh Hernandez and comes with a wax-sealed, signed Certificate of Authenticity. No digital gimmicks — real seal, real signature, real deal.

Is the artwork protected or sealed in any way?

Yes. Each drawing is professionally varnished and sealed with museum-quality fixative. It’s built to last — just like the mood it leaves behind.

What if my artwork is damaged during shipping?

We guarantee a safe arrival. If your piece arrives damaged, contact us immediately. We’ll make it right — no stress, no runaround.

Do you accept returns?

We don’t do returns for change of mind. These are high-value originals, not fast fashion. Buy with intention.

Can I commission a custom piece?

Yes — commissions are open when Josh’s schedule allows. Emailjosh@madcharcoal.comwith your concept. We don’t do fluff — come with something bold.

How long does shipping take?

Shipping time varies based on location, but we typically ship within 1-3 business days after purchase. You’ll get tracking info the moment it’s en route.